Fantastic customer service. Received a personalised quote promptly. They made the postage process very easy. Received my repaired boots back within a week, like new. Would use this service again.

Easy, Reliable Ugg Boot Repairs
We have been repairing UGG boots for decades and are known by generations of Australians for the quality of our workmanship and service. It has never been easier to get your UGG boots repaired by Australia’s best craftsmen.

Free Shipping
Order online with free packaging and shipping to and from our workshop

Quality
Have your boots repaired by Australia’s best craftsmen, trusted since 1955

Service
We care about you and your boots; your satisfaction is our highest priority
How it Works
1. Order Online
Answer a few questions to get an instant quote and complete your order.
2. Drop off
Drop your boots off at a local post office for free packaging and shipping to us.
3. We repair
A team of experienced craftsmen will carefully repair your boots.
4. We return
We'll deliver your repaired boots to you, wherever you are in Australia.
Popular UGG boot Repair Services
We perform all sorts of boot repair and restoration services, but here are a few of the most popular services we offer for UGG boots.

Soles

Insoles

Cleaning / restoration

Stitching

Water / stain protection

Tears
Other services
Don’t see the service you’re looking for? Learn more about our boot repair services or simply select the ‘custom quote’ option during the online order process to have a member of the SoleHeeled team review your requirements and confirm what we can do for you.
Quality UGG Repairers, Trusted Since 1955
What our Customers Think
Here is some of the feedback we have received from customers.
Trusted by Luxury Brands
We are official repairers for some of the world’s premier fashion brands.
Australia-Wide Service
SoleHeeled operates across Australia. No matter where you live, our free and easy 2-way shipping service has you covered.
- Sydney
- Melbourne
- Brisbane
- Perth
- Canberra
- Adelaide
- Hobart
- Darwin
And all regional areas ...
UGG Boot Repair Examples
Repair Case Studies
Here are a few examples of recent boot repairs and restorations performed by our team of experienced craftsmen, along with before and after photos.
Recent Orders
Here is a list of recent UGG boot repair orders we have received from customers across Australia.
Frequently Asked Questions
It's all very quick and easy — promise!
- Complete our online order form, where you'll be able to upload photos and describe the work you'd like done to the boots. You'll get an instant quote based on your selection and then choose to either proceed with an order or request a custom quote.
- Once we've reviewed your order, we'll email you instructions for getting your UGG boots to us. If you live in Sydney, you'll have the option to drop the boots off at our workshop. Otherwise, you'll be able to drop them off at a local Australia Post office, where they'll be packaged and shipped over to us for free.
- Once we receive your boots, we'll repair and return them to you by courier.
The time it takes to complete an UGG boot repair depends on the work required and the workload in the workshop when the boots are received.
We are generally able to complete basic repairs on UGG boots within 2-5 business days of receiving them at the workshop. This extends to 1-2 weeks for most specialist repairs and longer for more complex repairs and restorations.
If you will be using our free shipping service (rather than dropping off and picking up your boots at the workshop), then you should also factor in shipping time via Australia Post. This varies depending on your location, but generally takes no more than a few business days if you're in a metropolitan area and otherwise up to 5 business days (if you're in a regional or remote area).
We use only the highest quality materials, including premium leathers, soles and heel tips — including soles and heel tips made especially for UGG boots.
Yes, we stock a wide range of premium leather care products you can use to extend the life of your UGG boots. We'd be happy to ship these to you. Simply mention what you're looking for while completing our online order form (if you're also planning to get your boots repaired), or reach out (if you're not planning to get your boots repaired).
Once you submit your online order form, you'll be given a token that allows you to track everything online, throughout the process of getting your UGG boots repaired.
And whenever your boots are in transit (whether on their way to our workshop via Australia Post or on the way back to you via courier), you'll have a parcel tracking number and receive real-time shipping notifications by email.
Yes, you can drop off and pick up your boots at our workshop in Martin Place, Sydney provided that:
- You first complete your order online;
- You let us know (in the order form or by follow up email) that you'd like to drop off and/or pick up at the workshop; and
- We have emailed you a ticket that you'll need to print out and hand over at the workshop for ID and proof of payment.

About UGG
A US-based footwear company, UGG has been responsible for turning the quintessentially Australia sheepskin boot into a trendy fashion item across the northern hemisphere since the mid-2000s — turning footwear worn for warmth mainly by surfers on Australian beaches in the 1960s into clear fashion statements worn by celebrities and fashionistas the world over — including Kate Hudson, Sarah Jessica Parker, Blake Lively, and Oprah Winfrey.