Fantastic customer service. Received a personalised quote promptly. They made the postage process very easy. Received my repaired boots back within a week, like new. Would use this service again.
Easy, Reliable Ugg Boot Repairs
We have been repairing UGG boots for decades and are known by generations of Australians for the quality of our workmanship and service. It has never been easier to get your UGG boots repaired by Australia’s best craftsmen.
Free Shipping
Order online with free packaging and shipping to and from our workshop
Quality
Have your boots repaired by Australia’s best craftsmen, trusted since 1955
Service
We care about you and your boots; your satisfaction is our highest priority
How it Works
1. Order Online
Answer a few questions to get an instant quote and complete your order.
2. Drop off
Drop your boots off at a local post office for free packaging and shipping to us.
3. We repair
A team of experienced craftsmen will carefully repair your boots.
4. We return
We'll deliver your repaired boots to you, wherever you are in Australia.
Popular UGG boot Repair Services
We perform all sorts of boot repair and restoration services, but here are a few of the most popular services we offer for UGG boots.
Soles
Insoles
Cleaning / restoration
Stitching
Water / stain protection
Tears
Other services
Don’t see the service you’re looking for? Learn more about our boot repair services or simply select the ‘custom quote’ option during the online order process to have a member of the SoleHeeled team review your requirements and confirm what we can do for you.
Quality UGG Repairers, Trusted Since 1955
What our Customers Think
Here is some of the feedback we have received from customers.
Excellent work on boots. Easy process overall with top communication. Happy customer!
Absolutely thrilled with the new soles on my leather shoes. Highly recommend this very convenient service.
I thought my boots were beyond repair but was amazed at the result when they were posted back to me. The experience from beginning to end was flawless and easy. The customer service was also great. Would definitely recommend!
Trusted by Luxury Brands
We are official repairers for some of the world’s premier fashion brands.
Australia-Wide Service
SoleHeeled operates across Australia. No matter where you live, our free and easy 2-way shipping service has you covered.
- Sydney
- Melbourne
- Brisbane
- Perth
- Canberra
- Adelaide
- Hobart
- Darwin
And all regional areas ...
UGG Boot Repair Examples
Repair Case Studies
Here are a few examples of recent boot repairs and restorations performed by our team of experienced craftsmen, along with before and after photos.
These Dan Post Milwaukee boots were in great shape, but the soles and heels were in need of replacement. We performed a full resole, replacing the heel caps and soles along the entire length of each boot.
The leather soles on these Herring Chelsea boots were visibly worn after only one wear. To enhance both longevity and traction, we installed flush metal toe plates alongside rubber sole protectors.
These RM Williams Craftsman boots were well-worn, with the original leather soles and heels and also the elastic gussets showing significant wear. We performed a full resole, installing new RM Williams rubber heel caps and full-length leather soles, and also replaced the elastics.
The soles on these Zambelan Civetta GTX boots were worn and peeling away from around the front and back. We replace the soles with a new pair of durable rubber cup soles.
These Scanlan Theodore boots were in excellent condition, but the soles were unprotected and showing signs of wear after only a few wears. We installed protective soles.
These RM Williams Dynamic Flex Craftsman boots were beaten up and in desperate need of repair. We performed a full re-sole and re-heel, re-lined the heel counters and restored the leather uppers to effectively restore the boots.
The leather soles and rubber heels on these Wolverine 1000 Mile boots were well-worn and in need of replacement. We performed a full resole, replacing the rubber heel caps and the leather soles with entirely new parts.
The soles and heels on these Loake Cromwell shoes were worn and in need of replacement. We performed a full resole, replacing the rubber heel caps and leather soles with entirely new parts.
The soles on these Dr Martens boots were worn, with the tread almost entirely flat. We performed a full resole, replacing the old soles with a new pair of premium Solovair soles.
These Church's Monmouth boots were in need of a resole, as the original leather soles were heavily worn. We performed a full resole and reheel with premium Dainite studded rubber parts.
The soles on these Thorogood American Heritage Moc Toe boots had lost much of their tread from constant wear at work. We replaced the soles with entirely new Vibram Christy soles.
The original crepe soles and heels on these Bottega Veneta Chelsea Boots were significantly worn down and discoloured. We performed a full resole, replacing the heels and soles with entirely new crepe soles and heels.
The leather and one of the pull tabs around the top of one of these RM Williams boots had been chewed right off by a naughty dog. We repaired the boot by stitching into place a replacement RM Williams pull tab alongside a leather patch.
These boots were heavily stained around the toes. We cleaned and treated the nubuck leather to get the boots looking fresh.
These Louis Vuitton Silhouette Ankle boots were brand new, with the original glossy leather soles unprotected and lacking traction. We installed a pair of premium rubber protective soles over the top of the original soles to enhance both durability and grip.
These R.M. Williams Chincilla boots were fairly new and in great shape, but the leather soles remained prone to significant wear, particularly at the toes. We installed a pair of flush-mounted, brass Triumph toe plates.
These RM Williams Sydney boots were in fairly good shape, but the ‘tan’ coloured leather uppers had been stained by a darker leather polish, leaving the leather discoloured. We performed a complete re-dye, changing the colour of the boots to a darker ‘chestnut’ brown.
The elastic gussets on these Bally Scavone Chelsea boots had become stretched, leaving the boots loose around the wearer’s ankles and difficult to walk in. We removed and replaced the loose elastic gussets with entirely new ones.
These Dr Martens 1460 Mono boots were in desperate need some attention, with large tears in the uppers, and the soles almost falling off. We repaired the tears, performed a full resole and polished the leather uppers.
These soles on these shoes were worn down and cracking at the ball of the foot. We resoled the boots, installing an entirely new pair of durable rubber soles.
The soles on these Blundstone Chelsea boots were disintegrating and in need of replacement. We performed a full resole, replacing the old soles with new, custom-made soles, along with new midsoles and rand.
The rubber soles and heels on these RM Williams Comfort Craftsmen boots were worn down and in need of replacement. We performed a full resole, replacing the old soles and heel with a new pair of original RM Williams rubber heels and full-length soles.
The leather around the top of one of these Dr Martens boots had been chewed right off by a naughty pup. We repaired the damage, patching the tears with new leather.
The burnishing around the toes and the back of these RM Williams Chinchilla boots had faded due to an unfortunate mishap with a leather conditioner. We restored the uppers by stripping back the colour and then re-dyeing, re-burnishing and re-polishing the leather.
These Dr Martens boots were essentially unwearable, with the outer soles worn down and the midsoles coming apart from the uppers. We repaired the midsoles and performed a full resole, replacing the soles along the entire length of each boot.
The soles on these Camper boots were cracking and falling apart. We replaced the soles with a new pair of full-length rubber soles custom made to fit the boots.
The soles on these RM Williams Stockyard boots were worn down and in need of replacement. We performed a full resole, replacing the soles with a new pair of custom-made rubber soles.
These RM Williams Craftsman boots were mauled by a playful pup, who managed to tear off a chunk of leather and a pull tab from around the back of one of the boots. We repaired the damaged leather and replaced the missing pull tab.
Regular wear had left the suede on these RM Williams boots stained and discoloured. We re-dyed the suede to black, to produce a consistent colour and finish throughout the boots and give the boots a fresh look.
These RM Williams Comfort Craftsman boots were covered in mould and the leather uppers had lost much of their colour. We cleaned and conditioned the boots before specially treating the mould and then re-dyeing and polishing the leather uppers.
Recent Orders
Here is a list of recent UGG boot repair orders we have received from customers across Australia.
UGG Boot Repair
Date
November 2024
Location
Canberra
Brand
UGG
Style
Uggs
Services
Tears
Description
The big toe on my right foot is about to wear through the sheepskin.
UGG Boot Repair
Date
November 2024
Location
Sydney
Brand
UGG
Style
Uggs
Services
Soles, Tears
Description
My uggs need new soles.
UGG Boot Repair
Date
November 2024
Location
Melbourne
Brand
UGG
Style
Uggs
Services
Soles
Description
These lace up ugg boots are in very good condition but the stitching on the thick cleated sole has broken and needs to be restitched to the sheepskin leather.
UGG Boot Repair
Date
November 2024
Location
Newcastle
Brand
UGG
Style
Uggs
Services
Soles
Description
Attach boot to detached sole.
UGG Boot Repair
Date
November 2024
Location
Sydney
Brand
UGG
Style
Uggs
Services
Tears
Description
The boot has torn but not at the seam. The tear is parallel to the seem and continues further up the boot.
UGG Boot Repair
Date
November 2024
Location
Sydney
Brand
UGG
Style
Uggs
Services
Tears, Inner lining, Soles
Description
I'd like to restore my hubby's prized uggs. They need some patch work essentially (hubby's toe has popped through) and a resole please.
UGG Boot Repair
Date
November 2024
Location
Geelong
Brand
UGG
Style
Uggs
Services
Soles
Description
My ugg boots need resoling.
UGG Boot Repair
Date
November 2024
Location
Wollongong
Brand
UGG
Style
Uggs
Services
Insoles, Clean / restore, Stitching
Description
Insoles need to be replaced. Small stitching repair. Clean sheepskin exterior.
UGG Boot Repair
Date
November 2024
Location
Adelaide
Brand
UGG
Style
Uggs
Services
Tears
Description
Patch the hole that's over my toes on the right boot.
UGG Boot Repair
Date
November 2024
Location
Melbourne
Brand
UGG
Style
Uggs
Services
Soles
Description
Need full ugg boot sole replacement on both right and left boots.
UGG Boot Repair
Date
November 2024
Location
Bendigo
Brand
UGG
Style
Uggs
Services
Clean / restore
Description
Cleaning only, but a thorough one as these boots have clearly been through a lot. December need a stain treatment.
Frequently Asked Questions
It's all very quick and easy — promise!
- Complete our online order form, where you'll be able to upload photos and describe the work you'd like done to the boots. You'll get an instant quote based on your selection and then choose to either proceed with an order or request a custom quote.
- Once we've reviewed your order, we'll email you instructions for getting your UGG boots to us. If you live in Sydney, you'll have the option to drop the boots off at our workshop. Otherwise, you'll be able to drop them off at a local Australia Post office, where they'll be packaged and shipped over to us for free.
- Once we receive your boots, we'll repair and return them to you by courier.
The time it takes to complete an UGG boot repair depends on the work required and the workload in the workshop when the boots are received.
We are generally able to complete basic repairs on UGG boots within 2-5 business days of receiving them at the workshop. This extends to 1-2 weeks for most specialist repairs and longer for more complex repairs and restorations.
If you will be using our free shipping service (rather than dropping off and picking up your boots at the workshop), then you should also factor in shipping time via Australia Post. This varies depending on your location, but generally takes no more than a few business days if you're in a metropolitan area and otherwise up to 5 business days (if you're in a regional or remote area).
We use only the highest quality materials, including premium leathers, soles and heel tips — including soles and heel tips made especially for UGG boots.
Yes, we stock a wide range of premium leather care products you can use to extend the life of your UGG boots. We'd be happy to ship these to you. Simply mention what you're looking for while completing our online order form (if you're also planning to get your boots repaired), or reach out (if you're not planning to get your boots repaired).
Once you submit your online order form, you'll be given a token that allows you to track everything online, throughout the process of getting your UGG boots repaired.
And whenever your boots are in transit (whether on their way to our workshop via Australia Post or on the way back to you via courier), you'll have a parcel tracking number and receive real-time shipping notifications by email.
Yes, you can drop off and pick up your boots at our workshop in Martin Place, Sydney provided that:
- You first complete your order online;
- You let us know (in the order form or by follow up email) that you'd like to drop off and/or pick up at the workshop; and
- We have emailed you a ticket that you'll need to print out and hand over at the workshop for ID and proof of payment.
About UGG
A US-based footwear company, UGG has been responsible for turning the quintessentially Australia sheepskin boot into a trendy fashion item across the northern hemisphere since the mid-2000s — turning footwear worn for warmth mainly by surfers on Australian beaches in the 1960s into clear fashion statements worn by celebrities and fashionistas the world over — including Kate Hudson, Sarah Jessica Parker, Blake Lively, and Oprah Winfrey.
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