Official recommended R.M. Williams boot repairers
 

Easy, Reliable R.M. Williams Boot Repairs

Our craftsmen have been repairing R.M. Williams boots since 1955. As official R.M. Williams recommended repairers, we take care of thousands of pairs each year and use original R.M. Williams products in our repairs.

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Online ordering and free 2-way shipping on all R.M. Williams repairs
Free Shipping

Order online with free packaging and shipping to and from our workshop

Expert R.M. Williams boot repairers since 1955
Quality

Have your boots repaired by Australia’s best craftsmen, trusted since 1955

Customer satisfaction on all R.M. Williams boot repairs is our highest priority
Service

We care about you and your boots; your satisfaction is our highest priority

How it Works

Order your R.M. Williams boot repair online with free shipping both ways

1. Order Online

Answer a few questions to get an instant quote and complete your order.

Drop off your R.M. Williams boots at a local post office

2. Drop off

Drop your boots off at a local post office for free packaging and shipping to us.

We will repair your R.M. Williams boots

3. We repair

A team of experienced craftsmen will carefully repair your boots.

We’ll deliver your repaired R.M. Williams boots back to you

4. We return

We'll deliver your repaired boots to you, wherever you are in Australia.


Popular R.M. Williams Boot Repair Services

We perform all sorts of boot repair and restoration services, but here are a few of the most popular services we offer for R.M. Williams boots.

RM Williams boot sole repairs and resoles

Soles

We perform half resoles (where the new soles extend to about an inch before the heels) and full resoles (where the soles and heels are replaced entirely) using original RM Williams leather and rubber soles.

RM Williams boot heel repairs

Heels

We re-heel boots using original rubber RM Williams heels. While most boots need only the bottom piece of the heels replaced, we also build up or replace damaged heel blocks where necessary.

RM Williams boot elastic gusset repairs

Elastic gussets

When elastics are stretched or torn, we replace them with original RM Williams replacement gussets custom-cut and carefully stitched to your boots.

RM Williams boot insole replacements

Insoles

We replace worn insoles with new custom-cut leather or original RM Williams comfort insoles, to improve comfort and wearability when boots are roomier than we'd like.

RM Williams boot lining repairs

Inner linings

When linings are torn, most commonly at the back of the boot around the wearer's heels, we recraft or patch up the lining to reinforce it and prevent further tearing.

RM Williams boot leather restoration

Leather restoration

We polish/shine leather uppers in case of minor scuffing. We clean, condition and even recolour leather uppers where the leather is heavily scuffed, cracked or discoloured.

RM Williams boot stretching

Stretching

Being made from one piece of premium leather, RM Williams boots often feel tight when first worn and take time to be broken into. We stretch the boots to speed up this process.

RM Williams boot pull tab replacements

Pull tabs

Where pull tabs start tearing or come off entirely, we replace them with original RM Williams pull tabs.

Other services

Don’t see the service you’re looking for? Simply select the ‘custom quote’ option during the online order process to have a member of the SoleHeeled team review your requirements and confirm what we can do for you.


Quality R.M. Williams Repairs Since 1955

What our Customers Think

Here is some of the feedback we have received from customers.

My 8 year old RM Williams boots ... were beyond worse for wear, but they now look new. The service was the best part of this, hands down, with everything sorted in a few minutes... Highly recommended
Michael, Melbourne
Outstanding repair of my 15+ year old RM Williams boots. Free courier service and lots of communication. Could not be happier with the result. A reasonable price. They look like new boots. Very highly recommended!
Richard, Sydney
Absolutely brilliant job, I thought I had worn my R.M. Williams boots beyond repair but they were fixed by these guys as good as new, could not be happier.
Michael, Brisbane
Great service tailored to exactly the type of repair you need... The team was very communicative regarding delivery, turnaround time was a few days and the end result was fantastic!
Matt, Melbourne
I received my repaired RM Williams boots today and am overjoyed! The quality of the workmanship is superb and they look brand new.
Alexandra, Melbourne
These guys were fantastic from beginning till end. My RM Williams boots came back today and I am so impressed by the quality of workmanship and the products they use. The shipping option is great for busy people like me.
Trisha, Sydney
Sent my RM's off to get a new sole and heel, got them back under a week looking brand new. Extremely impressed, used genuine RM parts.
Bill, Sydney
These guys were like a breath of fresh air!!! Such brilliant service, quick and helpful. Plus my boots look brand spankin' new. Thank you!
Ally, Wollongong, NSW
In the age of disposable everything, it’s great to find a quality boot maker! SoleHeeled provide quality craftsmanship including drop off or pick up and delivery. Highly recommend these reasonably priced and quality craftsmen!
Rick, Sydney

Trusted by Luxury Brands

We are official repairers for some of the world’s premier fashion brands, including R.M. Williams.

 
 

R.M. Williams Boot Repair Examples

Repair Case Studies

Here are a few examples of recent R.M. Williams boot repairs and restorations performed by our team of experienced craftsmen, along with before and after photos.

Recent Orders

Here is a list of recent R.M. Williams boot repair orders we have received from customers across Australia.

R.M. Williams Boot Repair

Date

September 2019

Location

Bunbury, WA

Brand

R.M. Williams

Style

Men's Boots

Services

Sole, Heel, Elastic gusset

Description

The soles of my boots are separating at the toes. The heel rubbers are worn heavily on the outside corners and slightly into the leather heel. I'd like to replace all 4 elastics as well.

R.M. Williams Boot Repair

Date

September 2019

Location

Melbourne

Brand

R.M. Williams

Style

Women's Boots

Services

Sole, Heel

Description

I need new soles and heels on the boots, rubber please.

R.M. Williams Boot Repair

Date

September 2019

Location

Deception Bay, QLD

Brand

R.M. Williams

Style

Men's Boots

Services

Sole, Heel, Insole

Description

The aftermarket heels are worn, as are the aftermarket soles. The heel counters and insoles need replacement.

R.M. Williams Boot Repair

Date

September 2019

Location

Sydney

Brand

R.M. Williams

Style

Men's Boots

Services

Sole, Heel

Description

Leather soles and heels need replacing.

R.M. Williams Boot Repair

Date

September 2019

Location

Melbourne

Brand

R.M. Williams

Style

Women's Boots

Services

Toe piece

Description

The toe pieces have broken off each sole.

R.M. Williams Boot Repair

Date

September 2019

Location

Canberra

Brand

R.M. Williams

Style

Men's Boots

Services

Sole

Description

I'd like the soles replaced. The existing soles have developed two small holes.

R.M. Williams Boot Repair

Date

September 2019

Location

Ulverstone, TAS

Brand

R.M. Williams

Style

Women's Boots

Services

Heel, Polish / shine

Description

Heel replacement is required. The soles are a little too worn for me.

R.M. Williams Boot Repair

Date

September 2019

Location

Melbourne

Brand

R.M. Williams

Style

Men's Boots

Services

Sole, Elastic gusset

Description

All 4 elastics need to be replaced on both boots.

R.M. Williams Boot Repair

Date

September 2019

Location

Brisbane

Brand

R.M. Williams

Style

Men's Boots

Services

Heel

Description

The rubber heel has been worn down and needs to be replaced.


Australia-Wide Service

SoleHeeled operates across Australia. No matter where you live, our free and easy 2-way shipping service has you covered.

  • Sydney
  • Melbourne
  • Brisbane
  • Perth
  • Canberra
  • Adelaide
  • Hobart
  • Darwin

And all regional areas ...

Frequently Asked Questions

   

It's all very quick and easy — promise!

  1. Complete our online order form, where you'll be able to upload photos and describe the work you'd like done to the boots. You'll get an instant quote based on your selection and then choose to either proceed with an order or request a custom quote.
  2. Once we've reviewed your order, we'll email you instructions for getting your RM Williams boots to us. If you live in Sydney, you'll have the option to drop the boots off at our workshop. Otherwise, you'll be able to drop them off at a local Australia Post office, where they'll be packaged and shipped over to us for free.
  3. Once we receive your boots, we'll repair and return them to you by courier.
   

We're generally able to turn around repairs on RM Williams boots within about 2–3 business days of receiving them at our workshop. This varies depending on the work required and the workload in the workshop. You'll also need to factor in shipping time (we're in Sydney).

   

Yes. As official recommended RM Williams repairers we are authorised to use original RM Williams products in our repairs — including heels, insoles, pull tabs, and full soles (leather, rubber and Dynamic Flex soles).

   

Yes. We stock RM Williams cleaning, conditioning and polishing products, as well as a wide range of other leather care products. We'd be happy to ship these to you. Simply mention what you're looking for while completing our online order form (if you're also planning to get your boots repaired), or reach out (if you're not planning to get your boots repaired).

   

Once you submit your online order form, you'll be given a token that allows you to track everything online, throughout the process of getting your RM Williams boots repaired.

And whenever your boots are in transit (whether on their way to our workshop via Australia Post or on the way back to you via courier), you'll have a parcel tracking number and receive real-time shipping notifications by email.

   

Yes, you can drop off and pick up your boots at our workshop in Martin Place, Sydney provided that:

  1. You first complete your order online;
  2. You let us know (in the order form or by follow up email) that you'd like to drop off and/or pick up at the workshop; and
  3. We have emailed you a ticket that you'll need to print out and hand over at the workshop for ID and proof of payment.

R.M. Williams logo

About R.M. Williams

Born in the Australian outback, the R.M. Williams brand carries the name of its legendary founder, who began selling his ‘Elastic Side Boots’ in 1932, in Adelaide — where the boots are to this day crafted by hand from a single, premium piece of leather for utmost sturdiness. The boots represent a profound and broadly recognisable fashion statement — one synonymous with not only timeless quality and country style but also the famous ‘can-do’ attitudes of hardworking Australians, in the city and the outback.