SoleHeeled offers convenient and affordable R.M. Williams boot repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s R.M. Williams boots.

R.M. Williams Boot Suede Stain Removal

Brand

RM Williams logo

Service

Boot suede cleaning and stain removal

Customer location

Botany in Sydney, New South Wales


The boots

These RM Williams Comfort Craftsman boots share the same lineage as the most rugged and sturdy of RMs, but as with all suede boots, this pair was particularly susceptible to stains. When this customer reached out to us for a free diagnosis/quote, having spilled butter on his right boot, we offered to clean the suede and treat it with a stain remover.

Suede cleaning and stain removal

We started off by treating the stain with a special suede stain remover that is both aggressive and safe in the sense that it would not cause the colour of the suede to run. Having left that stain remover to do its things over several hours, we brushed away the residue and then proceeded to clean (shampoo) the suede uppers on both boots, helping to get them looking and feeling fresher (the stain aside).

We then re-treated the stain one last time, with the same stain remover, and let it rest. Once a few hours had passed, we again brushed away the residue and found that the stain had been successfully removed. It is normal for the suede around the stain to take on a lighter shade of colour after the stain treatment — this is generally unavoidable but tends to gradually disappear as the suede leather ages.


Have a pair of R.M. Williams boots needing repair or restoration?

Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including Versace and Canali) with the repair and restoration of designer boots since 1955. If you have a beloved pair of R.M. Williams boots in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the boots and let us know exactly what you would like done to them, or let us advise you on what the boots need based on the photos.

SoleHeeled serves all of Australia through its free 2-way shipping service:

  1. Order online: Answer a few questions to get an instant quote and complete your order.

  2. Send your boots: Drop your boots off at a local post office for free packaging and shipping to us.

  3. We repair: A team of experienced craftsmen will carefully repair your boots.

  4. We return: We'll deliver your repaired boots to you, wherever you are in Australia.


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