Sent in my Coach backpack to get fixed during COVID and still had a super fast turnaround, beautiful work and fantastic price. Communicated with me through the whole thing so I felt like it was in good hands! Thanks again!
Sophie, Melbourne
Easy, Reliable Coach Bag Repairs
Our craftsmen have been repairing Coach bags for decades. We take care of thousands of these bags each year and are known by generations of Australians for the quality of our workmanship and service.
Free Shipping
Order online with free packaging and shipping to and from our workshop
Quality
Have your bags repaired by Australia’s best craftsmen, trusted since 1955
Service
We care about you and your bags; your satisfaction is our highest priority
How it Works
1. Order Online
Answer a few questions to get an instant quote and complete your order.
2. Drop Off
Drop your bag off at a local post office for free packaging and shipping to us.
2. We Repair
A team of experienced craftsmen will carefully repair your bag.
2. We Return
We'll deliver your repaired bag to you, wherever you are in Australia.
Popular Coach Bag Repair Services
We perform all sorts of bag repair and restoration services, but here are a few of the most popular services we offer for Coach bags.
Straps / handles
Bag straps and handles can be repaired to address any worn stitching or torn, scratched or discoloured leather or wax edging, or else replaced with entirely new straps or handles.
Zipper
We repair and replace zippers depending on the damage, using high-quality zipper runners, pulls and tracks. Learn more about our bag zip repair services.
Piping
We repair the piping around the edges of bags, helping to prevent further damage, reinforce the bag's weakest points and retain the bag's shape.
Clean / restore
We use premium, environmentally friendly materials to treat the surfaces of bags, removing marks, stains and odours, cleaning away impurities, conditioning to nourish leathers and fabrics and spraying them to protect against stains and water damage. Learn more about our bag cleaning and restoration services.
Colour change
We custom mix dyes to restore discoloured leather or change the colour of the leather to entirely new one.
Inner lining
We repair damaged leather and fabric linings as well as re-line bags with entirely new, custom-crafted leather linings.
Other services
Don’t see the service you’re looking for? Learn more about our bag repair services or simply select the ‘custom quote’ option during the online order process to have a member of the SoleHeeled team review your requirements and confirm what we can do for you.
Quality Coach Bag Repairers Since 1955
What our Customers Think
Here is some of the feedback we have received from customers.
Trusted by Luxury Brands
We are official repairers for some of the world’s premier fashion brands.
Coach Bag Repair Examples
Repair Case Studies
Here are a few examples of recent Coach bag repairs and restorations performed by our team of experienced craftsmen, along with before and after photos.
Case Studies List
Recent Orders
Here is a list of recent Coach bag repair orders we have received from customers across Australia.
Frequently Asked Questions
It's all very quick and easy — promise!
- Complete our online order form, where you'll be able to upload photos and describe the work you'd like done to the bag. You'll get an instant quote based on your selection and then choose to either proceed with an order or request a custom quote.
- Once we've reviewed your order, we'll email you instructions for getting your Coach bag to us. If you live in Sydney, you'll have the option to drop the bag off at our workshop. Otherwise, you'll be able to drop it off at a local Australia Post office, where it will be packaged and shipped over to us for free.
- Once we receive your bag, we'll repair and return it to you by courier.
The time it takes to complete a Coach bag repair depends on the work required and the workload in the workshop when the bag is received.
We are generally able to complete basic repairs on Coach bags within 2-5 business days of receiving them at the workshop. This extends to 1-2 weeks for most specialist repairs and longer for more complex repairs and restorations.
If you will be using our free shipping service (rather than dropping off and picking up your bag at the workshop), then you should also factor in shipping time via Australia Post. This varies depending on your location, but generally takes no more than a few business days if you're in a metropolitan area and otherwise up to 5 business days (if you're in a regional or remote area).
We use only the highest quality materials, including premium leathers and hardware.
Yes, we stock a wide range of premium leather care products you can use to extend the life of your Coach bags. We'd be happy to ship these to you. Simply mention what you're looking for while completing our online order form (if you're also planning to get your bag repaired), or reach out (if you're not planning to get your bag repaired).
Once you submit your online order form, you'll be given a token that allows you to track everything online, throughout the process of getting your Coach bag repaired.
And whenever your bag is in transit (whether on its way to our workshop via Australia Post or on the way back to you via courier), you'll have a parcel tracking number and receive real-time shipping notifications by email.
Yes, you can drop off and pick up your bag at our workshop in Martin Place, Sydney provided that:
- You first complete your order online;
- You let us know (in the order form or by follow up email) that you'd like to drop off and/or pick up at the workshop; and
- We have emailed you a ticket that you'll need to print out and hand over at the workshop for ID and proof of payment.
About Coach
Founded in a family-run workshop in 1941 in New York, the Coach brand has a rich history that today is reflected in the superior craftsmanship of its products, which are at the same time classically designed with an all-American, modern and authentic approach to design around effortless style — something that has made the brand popular among consumers around the world.
This handles on this Coach Peyton bag were heavily worn and tearing apart. We replaced the handles with an entirely new pair that we custom made based on the design of the original handles.