Customer service from beginning to end was nothing short of first class and the postage was easy and secure. I felt very safe putting my treasured handbag in their hands and they exceeded my expectations. I wouldn’t hesitate to use SoleHeeled again.
Easy, Reliable Handbag Repairs
The easiest way to get your handbags repaired by Australia’s best craftsmen
Order online with free packaging and shipping to and from our workshop
Have your handbag repaired by Australia’s best craftsmen, trusted since 1955
We care about you and your handbag; your satisfaction is our highest priority
How it Works
1. Order Online
Answer a few questions to get an instant quote and complete your order.
2. Drop off
Drop your handbag off at a local post office for free packaging and shipping to us.
3. We repair
A team of experienced craftsmen will carefully repair your handbag.
4. We return
We'll deliver your repaired handbag to you, wherever you are in Australia.
Handbag Repair Services
We perform all sorts of handbag repair and restoration services. If the service you're looking for isn't listed below, you'll be able to request a free 'repair diagnosis' during the order process.
We replace lost or damaged hardware (including rivets, press studs, metal trimmings, buckles, clasps, clips, rings, locks and other handbag closures) with hardware of matching quality and at least similar appearance. We also repair and restore damaged hardware.
Surface clean / restoration
The leather surfaces of handbags are easily scuffed, stained or otherwise damaged. We polish out these scuffs and clean the handbags, removing dirt and even stains with the finest quality polishes, chemical agents and conditioners. We also use a range of professional methods to restore suede, exotic and other leathers.
We repair loose seams and replace damaged stitching on handbags using both machine and hand stitching, and have access to a wide selection of threads to allow for the thickness- and colour-matching of existing string.
The inner lining leather or fabric often tears or shows significant wear over time. We repair damaged lining using custom-cut patches. Generally speaking, we can repair but cannot replace the inner lining.
Straps / handles
We repair damaged leather or material straps and handles (including by re-waxing worn edgings) or replace them with new straps of matching quality and at least similar appearance.
Waterproofing / stain protection
We professionally apply several coats of high-grade waterproof and colour protection formula to protect leather from water marks, stains, grime and discolouration. We use natural, silicon-free waterproofing / colour protection agents to preserve the leather's colour and complexion.
Zipper damage doesn't spell the end of a great handbag. We often repair or replace runners to get original zippers working again. We also replace damaged zippers with new zippers of matching quality and at least similar appearance.
These are metallic rings around holes in leather/fabric, typically used to thread laces. We replace them where damaged and can even add new ones where necessary.
Tears often appear on handbag surfaces, usually close to seams. We repair tears with leather patching (usually by applying a piece of sturdy leather to the handbag's unexposed interior) and invisible stitching, which together serve to reinforce the leather and prevent further tearing.
Handbag manufacturers use piping to reinforce the structure of a handbag at its weakest points, such that continued use of a handbag with damaged piping can make things worse. We repair or replace worn and torn leather or fabric piping.
Recolouring / re-dyeing
We recolour or re-dye handbags to address discolouration or surface damage, or to simply get handbags looking fresh again with their original colours or entirely new colours. Where necessary, we strip colours with special chemicals and match original colours by combining chemicals and additives to adjust for gloss, tone and the type of leather.
Types of handbags
We repair all types of handbags. You'll be asked to choose one of the following during the order process. Don't see your type? Let us know
Areas we service
Handbag Repairs Perth
Handbag Repairs Adelaide
Handbag Repairs Hobart
Handbag Repairs Canberra
Handbag Repairs Darwin
And all regional areas
QUALITY WORKMANSHIP SINCE 1955
A 3rd generation family business keeping alive an age-old craft
Excellent customer service making the whole repair of my handbag so simple. I am thrilled. Thank you SoleHeeled and well done on your customer service.
No hassles with delivery and a good end result. Felt like there were 'real' people at the end of the line and as personal a service as online can manage I think. I entrusted a family heirloom with them and they came through. Very happy.
Totally recommend this team for handbag repairs. I cannot praise this company enough. The workmanship is absolutely A1. You will not be disappointed.
Loved that SoleHeeled offered free shipping and that finding a box to send wasn't necessary. Made sending my bag so easy. Prompt service. Great price and I now have my favourite bag looking like new! Would definitely use again!
Thank you to the SoleHeeled team for replacing my handbag handles and making the whole process painless. Excellent work and fantastic customer service! :)
I had taken my Skagen handbag to several shoe repair places where they didn't want to touch it... I sent it off to SoleHeeled and it came back in less than a week — in perfect condition. I am extremely happy with their workmanship and service.
I had a great experience using this service after damaging my handbag. It was very convenient to mail it to them and I had it returned in perfect condition with no sign of the previous damage. I’m so happy to have found this company!
My wife had a well used leather handbag that required some reconditioning. We were very pleased with the whole hassle free process and can strongly recommend their workmanship and standard of service.
I sent SoleHeeled a handbag where the fabric had come away from the flap. I was sceptical as to how this would turn out, but it looks like new. These guys know what they’re doing. The door to door service is also very convenient.