Order online with free packaging and shipping to and from our workshop
Have your handbag repaired by Australia’s best craftsmen, trusted since 1955
We care about you and your handbag; your satisfaction is our highest priority
Answer a few questions to get an instant quote and complete your order.
Drop your handbag off at a local post office for free packaging and shipping to us.
A team of experienced craftsmen will carefully repair your handbag.
We'll deliver your repaired handbag to you, wherever you are in Australia.
We replace lost or damaged hardware (including rivets, press studs, metal trimmings, buckles, clasps, clips, rings, locks and other handbag closures) with hardware of matching quality and at least similar appearance. We also repair and restore damaged hardware.
The surfaces of handbags are easily scuffed, stained or otherwise damaged. We polish out these scuffs and clean handbags, removing dirt and even stains with the finest quality polishes, chemical agents and conditioners. We also use a range of professional methods to restore suede, exotic and other leathers and fabrics. Learn more about our handbag cleaning and restoration services.
We repair loose seams and replace damaged stitching on handbags using both machine and hand stitching, and have access to a wide selection of threads to allow for the thickness- and colour-matching of existing string.
The inner lining leather or fabric often tears or shows significant wear over time. We repair damaged linings with a combination of stitching and custom-cut patches. We can also replace linings entirely if need be.
We repair damaged leather or material straps and handles (including by re-waxing worn edgings) or replace them with new straps of matching quality and at least similar appearance.
We professionally apply several coats of high-grade waterproof and colour protection formula to protect leather from water marks, stains, grime and discolouration. We use natural, silicon-free waterproofing / colour protection agents to preserve the leather's colour and complexion.
Zipper damage doesn't spell the end of a great handbag. We often repair or replace runners to get original zippers working again. We also replace damaged zippers with new zippers of matching quality and at least similar appearance. Learn more about our handbag zipper repair services.
These are metallic rings around holes in leather/fabric, typically used to thread laces. We replace them where damaged and can even add new ones where necessary.
Tears often appear on handbag surfaces, usually close to seams. We repair tears with leather patching (usually by applying a piece of sturdy leather to the handbag's unexposed interior) and invisible stitching, which together serve to reinforce the leather and prevent further tearing.
Handbag manufacturers use piping to reinforce the structure of a handbag at its weakest points, such that continued use of a handbag with damaged piping can make things worse. We repair or replace worn and torn leather or fabric piping.
We recolour or re-dye handbags to address discolouration or surface damage, or to simply get handbags looking fresh again with their original colours or entirely new colours. Where necessary, we strip colours with special chemicals and match original colours by combining chemicals and additives to adjust for gloss, tone and the type of leather.
Don't see the service you're looking for? Simply select the 'custom quote' option during the online order process to have a member of the SoleHeeled team review your requirements and confirm what we can do for you.
Customer service from beginning to end was nothing short of first class and the postage was easy and secure. I felt very safe putting my treasured handbag in SoleHeeled's hands and they exceeded my expectations. I wouldn’t hesitate to use them again.
Excellent customer service making the whole repair of my handbag so simple. I am thrilled. Thank you SoleHeeled and well done.
I sent SoleHeeled a handbag where the fabric had come away from the flap. I was sceptical as to how this would turn out, but it has come back looking new. These guys know what they’re doing. The online service is also very convenient.
Loved that SoleHeeled offered free shipping and packaging at my local post office. It made sending my handbag so easy. Prompt service and great price. I now have my favourite handbag looking like new!
So easy and professional to deal with! The cost of repairing my beautiful handbag was so reasonable compared to the original cost and the workmanship is second to none. Could not recommend SoleHeeled more highly!
Thank you so much — I'm blown away with the service and how simple it was to organise. Well done. Highly recommend.
What a great experience. The handbag I sent SoleHeeled was returned to me a couple of weeks later brand new. The workmanship is amazing. The team is very efficient in answering emails and always kept me up to date. Highly recommend.
Totally recommend SoleHeeled for handbag repairs. I cannot praise this company enough. The workmanship is absolutely A1. You will not be disappointed.
The process of getting my damaged handbag repaired was so easy. I got it back today and the work is absolutely perfect. You could never tell that the stitching was fixed. Thank you so much for restoring my handbag.
Would highly recommend SoleHeeled for their excellent service and workmanship. More than thrilled with the quality of their repair of my treasured handbag.
We are official repairers for some of the world’s leading fashion brands
Here are a few examples of recent handbag repairs and restorations performed by our team of experienced craftsmen, along with before and after photos.
This Louis Vuitton Noe shoulder bag was in need of a refresh, with its leather parts showing significant wear and tear. We replaced the top binding and base with new parts custom crafted from vachetta leather.
This otherwise immaculate Chanel bag had been chewed into around the bottom corner and underneath the front flap. We repaired the damage, patching the larger tear, filling the smaller gouges before custom recolouring and refinishing the leather.
This Goyard Artois MM bag was in good shape, but the leather around the top binding and base of the bag was scuffed and discoloured, and the edging along the straps was wearing away. We custom recoloured / refinished the leather and re-waxed the edging on the straps.
The piping around both sides of this Fendi Zucca Shoulder bag was heavily worn, and missing altogether in multiple areas. We replaced the piping with entirely new, genuine leather matching the appearance of the original piping.
This Gucci Monogram tote bag was destined for the back of the wardrobe or worse, with the canvas throughout the bag withered and fraying, and well beyond repair. We reconstructed the bag with entirely new Gucci monogram canvas.
The leather around the outside of this Chanel Quilted Leather Jumbo Classic bag was looking tired, with discolouration and wear around the corners and bottom of the bag due to abrasion. We cleaned and conditioned the leather throughout the exterior of the bag before recolouring / refinishing the leather.
This handles on this Coach Peyton bag were heavily worn and tearing apart. We replaced the handles with an entirely new pair that we custom made based on the design of the original handles.
The zipper on this Prada Vitello Daino tote handbag was torn. We removed the damaged zipper and replaced it with an entirely new one, retaining the original Prada zipper runner and zipper pull.
The patent leather handles on this Kate Spade handbag were severely worn, with parts of the glossy varnished surface of the leather having peeled away entirely, leaving the handles sticky and basically unfit for use. We replaced the handles with an entirely new pair.
One end of the strap on this Valentino Rockstud Calfskin Tote bag had torn right off, leaving the bag unwearable. We repaired and reattached the torn strap.
The straps on this vintage Prada bag had seen better days, being worn and then suffering a botched repair. We replaced the straps with an entirely new pair.
Here are some recent handbag repair orders we have received from customers across Australia.
September 2024
Sydney
Saint Laurent
Handbag
Tears
The leather on my handbag has torn along the whole of one seam on the side. The other side is also ripped a little up the top.
September 2024
Melbourne
Michael Kors
Handbag
Edging
Edges of the handles are worn, so the inner leather is exposed. Need re-waxing.
September 2024
Canberra
Celine
Handbag
Clean / restore
The inner leather is stained after I used a professional leather cleanser on it.
September 2024
Brisbane
Longchamp
Handbag
Tearsn, Clean / restore
The bottom corner of the handbag is torn and the fabric around it is stained. I'm worried the tear will get worse.
September 2024
Melbourne
Fendi
Handbag
Straps / handles
The handbag's strap is made of two pieces of leather glued together. They're starting to separate in the middle, and there's now a noticeable gap. Looking to repair or replace.
September 2024
Perth
Louis Vuitton
Handbag
Straps / handles
Edging on the canvas is torn away. The vachetta leather on the side is cracking and peeling where it loops. I'd like it repaired and reinforced to prevent it ripping altogether.
September 2024
Adelaide
Mulberry
Handbag
Zipper
The zip needs replacing as the fabric is torn in one place.
September 2024
Newcastle
Chanel
Handbag
Clean / restore
6 year old white handbag needs a clean and whatever else to look fresh and new. Minor damage on the corners, including loss of colour, which I'd like restored.
September 2024
Gold Coast
Chanel
Handbag
Inner lining
The inside is peeling and generally in a bad way, so probably requires a lining replacement.
September 2024
Melbourne
Gucci
Handbag
Clean / restore
The leather around the outside of this black leather bag has a few white stains I'd like removed or coloured over.
September 2024
Perth
3.1 Phillip Lim
Handbag
Straps / handles, Tears
The leather connecting the strap to the bag has torn off. The leather seems to be weak, so I'm hoping we can just replace it with a stronger leather. Happy for this to be done on both sides.
September 2024
Sydney
Oroton
Handbag
Clean / restore
Ink stains on the outside of the bag. I've tried to remove with a recommended product and it hasn't worked.
Handbags are so much more than just functional containers we use to carry things around — though they are of course indispensable in making sure we have everything we need when we leave our homes. For most of us, handbags are also uniquely symbolic. Their designs reflect our personalities, how we feel on a given day, and even what we aspire to. In this way, handbags become part of our identities, giving us the confidence to do and be our best.
With the average woman owning about six handbags at any one time, allowing her to cycle through them as needed, a well-loved handbag can give its owner many years of valuable use. And with handbags having stood by our sides through thick and thin for years, we can come to form quite strong connections with them.
The problem is, handbags do not last forever. Parts tend to wear and break away, leathers and fabrics accumulate dirt and stubborn stains, and the handbags generally start looking a little tired. When this happens, you might feel like your trusty old favourite is about to pass into handbag heaven, with the only real option being to buy a brand new handbag.
However, there is no reason to send your handbag to landfill, adding to environmental waste and losing all the money you spent on the handbag, along with its sentimental value. Whether we need to perform a straightforward handbag zipper repair, crafty handbag strap replacement or a specialist leather handbag restoration, we can bring your handbag back to life.
We get it — finding a professional bag repairer can be hard, understanding what you want from them and managing the logistics of dealing with them can be harder still. This is particularly true for a luxury handbag repair, because know-how and attention to detail is all-important and a designer handbag repair is so much less forgiving than other bag repairs.
But rest assured, SoleHeeled is here to make it easier than ever for you to get your handbag repaired by Australia's best craftsmen.
The SoleHeeled team is full of experts who have been repairing and restoring handbags for over 60 years. As leather specialists, we of course specialise in leather handbag repair services, but we also work on all sorts of handbags. We have the experience and the track record to offer repairs that others simply cannot and at a level of quality that few can match.
With a super easy process, we are making the process of getting a handbag repair near you a breeze, no matter where you are in Australia. We take the time to carefully review each order and offer advice on the repairs and restoration work we recommend. And we then handle all the logistics, with packaging and shipping (including tracking and insurance) in both directions, paid for and handled by us.
As a family business, we take pride in our reputation for offering friendly, dependable service. Our customers know they can come to us for reliable advice and leave with quality work they consider an informed, worthwhile investment. Our business is built on the trust of these customers and we strive to build that trust through every customer interaction.
Handbag repair prices tend to vary significantly depending on the type of repair service provided. For example, a zipper repair might cost as little as $79 and a bag cleaning as little as $129, while a leather colour restoration or lining replacement would cost several hundreds of dollars. Other factors affecting the cost of a handbag repair include the types of materials involved and the standard of work offered — generally based on the customer's preferences.
If you would like a price for repairing your handbag, then complete our order form. You will be able to upload photos and describe the work you are looking for before getting an instant quote based on your selections or requesting a custom quote.
It's all very quick and easy — promise!
The time it takes to complete a handbag repair depends on the work required and the workload in the workshop when the handbag is received.
We are generally able to complete basic repairs within 2-5 business days of receiving handbags at the workshop. This extends to 1-2 weeks for most specialist repairs and longer for more complex repairs and restorations.
If you will be using our free shipping service (rather than dropping off and picking up your handbag at the workshop), then you should also factor in shipping time via Australia Post. This varies depending on your location, but generally takes no more than a few business days if you're in a metropolitan area and otherwise up to 5 business days (if you're in a regional or remote area).
We use only the highest quality materials, including premium leathers and hardware. We use original manufacturers' parts and materials where possible (whether recycled from older handbags or supplied by the customer or manufacturer) and otherwise work with local and international suppliers to source suitable parts where appropriate.
We stock a wide range of premium leather and other care products you can use to extend the life of your handbag. We'd be happy to ship these to you. Simply mention what you're looking for while completing our online order form (if you're also planning to get your handbag repaired), or reach out (if you're not planning to get your handbag repaired).
Once you submit your online order form, you'll be given a token that allows you to track everything online, throughout the process of getting your handbag repaired.
And whenever your handbag is in transit (whether on its way to our workshop via Australia Post or on the way back to you via courier), you'll have a parcel tracking number and receive real-time shipping notifications by email.
Yes, you can drop off and pick up your handbag at our workshop in Martin Place, Sydney provided that:
This Chanel denim quilted bag was structurally holding up well, but nevertheless looking old and worn due to extensive dye transfer stains from blue jeans. We cleaned throughout the bag and specially treated the stains.