Our team of expert leatherworkers have been repairing Mulberry bags for decades. Trusted by generations of Australians and a host of designer brands, we have the skills and know-how to give your bag the attention it deserves. If you are looking for a quality Mulberry repair, restoration or cleaning service near you, then our free, Australia-wide shipping service has you covered.
Order online with free packaging and shipping to and from our workshop
Have your bags repaired by Australia’s best craftsmen, trusted since 1955
We care about you and your bags; your satisfaction is our highest priority
Answer a few questions to get an instant quote and complete your order.
Drop your bag off at a local post office for free packaging and shipping to us.
A team of experienced craftsmen will carefully repair your bag.
We'll deliver your repaired bag to you, wherever you are in Australia.
We perform all sorts of bag repair and restoration services, but here are a few of the most popular services we offer for Mulberry bags.
If you are looking for a Mulberry bag strap replacement, then look no further — we repair and replace leather straps and handles.
Although Mulberry bags are expertly made from the highest quality materials, zippers tend to wear and eventually break. In these cases, our bag zipper repair and replacement services can help.
If the piping on your Mulberry bag is worn or otherwise damaged, we can repair it or else remove it entirely and install new piping around the bag.
If your Mulberry bag has lost some of its lustre, our Mulberry bag restoration service can help — including by cleaning, treating stains and restoring lost colour. Learn more about our bag restoration and cleaning services.
If the hardware on your Mulberry bag is broken, then we may be able to repair it or replace it with a new piece — whether that is a ring on strap mount or the main twist closure.
If the lining inside your Mulberry bag is damaged, we can repair it — usually by stitching or installing flexible leather patches — or replace it with a custom lining.
Don’t see the service you’re looking for? Learn more about our bag repair services or simply select the ‘custom quote’ option during the online order process to have a member of the SoleHeeled team review your requirements and confirm what we can do for you.
Here is some of the feedback we have received from customers.
Repaired my Mulberry tote, which the company wasn't interested in repairing! I now have a new bag at a fraction of the cost of replacing it. Easy, hassle-free packaging and postage all included in the quoted cost. I would definitely recommend SoleHeeled.
From my first contact with the team, the experience and final product exceeded my expectations. They were genuinely interested in ensuring I was happy with the outcome. The overall process was simple and I couldn’t be happier.
I highly recommend SoleHeeled. Very helpful with my bag, which they helped me fix quickly and with ease.
We are official repairers for some of the world’s premier fashion brands.
Here is an example of a recent Mulberry bag repair performed by our team of experienced craftsmen.
The zipper on this Mulberry bag had broken, with the fabric surrounding the zipper’s teeth having torn. We replaced the old zipper with an entirely new, high-quality YKK zipper to which we were able to attach the original Mulberry zipper runner / slider and pull.
This Mulberry handbag had become mouldy while stored in a wardrobe over a number of years. We cleaned and conditioned the leather, treated it for mould and then waterproofed the bag for ongoing protection.
Here is a list of recent Mulberry bag repair orders we have received from customers across Australia.
May 2024
Sydney
Mulberry
Handbag
Inner lining
I have a Mulberry Millie tote bag which has a missing inner pocket. I'd like you create on for me.
May 2024
Brisbane
Mulberry
Duffel
Zipper
The zipper is not meshing at one end and stuck at the other.
May 2024
Melbourne
Mulberry
Handbag
Clean / restore, Hardware, Reshape, Straps / handles
Interior and exterior clean. Hardware polish. Reshape — the bag is a sagging a little. Strap replacement.
May 2024
Perth
Mulberry
Briefcase
Clean / restore
Cleaning and restoration of bag. Discolouration of edges. Interior needs a good clean.
May 2024
Sydney
Mulberry
Handbag
Zipper
The fabric on one side of the zip has torn.
May 2024
Adelaide
Mulberry
Handbag
Clean / restore, Reshape
The bag is mouldy. I wiped this off with a dry towel but the mould returned. There's also an odour. Bag is very slouchy / squashed at the bottom.
May 2024
Canberra
Mulberry
Handbag
Edging
All the edges have become sticky are ruining my clothes when I carry the bag over my shoulder. The leather could do with a refresh as the colour has become darker in areas.
May 2024
Melbourne
Mulberry
Backpack
Clean / restore
Pen mark and a stain where I tried to remove it.
May 2024
Melbourne
Mulberry
Briefcase
Hardware
Need to replace one tuck lock fastener.
May 2024
Adelaide
Mulberry
Handbag
Clean / restore
Cream coloured Bayswater. Badly discoloured. Needs colour restoration or colouring to return to its original colour.
It's all very quick and easy — promise!
The time it takes to complete a Mulberry bag repair depends on the work required and the workload in the workshop when the bag received.
We are generally able to complete basic repairs on Mulberry bags within 2-5 business days of receiving them at the workshop. This extends to 1-2 weeks for most specialist repairs and longer for more complex repairs and restorations.
If you will be using our free shipping service (rather than dropping off and picking up your bag at the workshop), then you should also factor in shipping time via Australia Post. This varies depending on your location, but generally takes no more than a few business days if you're in a metropolitan area and otherwise up to 5 business days (if you're in a regional or remote area).
We use only the highest quality materials, including premium leathers and hardware.
Yes, we stock a wide range of premium leather care products you can use to extend the life of your Mulberry bags. We'd be happy to ship these to you. Simply mention what you're looking for while completing our online order form (if you're also planning to get your bag repaired), or reach out (if you're not planning to get your bag repaired).
Once you submit your online order form, you'll be given a token that allows you to track everything online, throughout the process of getting your Mulberry bag repaired.
And whenever your bag is in transit (whether on its way to our workshop via Australia Post or on the way back to you via courier), you'll have a parcel tracking number and receive real-time shipping notifications by email.
Yes, you can drop off and pick up your bag at our workshop in Martin Place, Sydney provided that:
One of the world's most celebrated leather accessories brands, Mulberry was founded in the UK in 1971. Named after the trees its founder walked past on the way to school everyday, Mulberry’s heritage and identity is quintessentially British. Inspired by rural lifestyles, Mulberry’s creations couple timeless designs with indisputable quality. The brand’s bags in particular have become contemporary classics and wardrobe essentials for men and women around the world.
