The repair to my handbag is completely seamless and you would never know the stitching and base had come undone. It was so convenient being able to use the door to door mail service. I am a very happy customer.
Catherine, Sydney
Easy, Reliable Oroton Bag Repairs
Your Oroton bag deserves the attention of expert craftsmen — ones who are intimately familiar with what it takes to get your bag looking and feeling its best, having been in the business since 1955. If you are looking for a quality Oroton bag repair near you, then look no further because our free, Australia-wide shipping service has you covered.
Free Shipping
Order online with free packaging and shipping to and from our workshop
Quality
Have your bags repaired by Australia’s best craftsmen, trusted since 1955
Service
We care about you and your bags; your satisfaction is our highest priority
How it Works
1. Order Online
Answer a few questions to get an instant quote and complete your order.
2. Drop Off
Drop your bag off at a local post office for free packaging and shipping to us.
2. We Repair
A team of experienced craftsmen will carefully repair your bag.
2. We Return
We'll deliver your repaired bag to you, wherever you are in Australia.
Popular Oroton Bag Repair Services
We perform all sorts of bag repair and restoration services, but here are a few of the most popular services we offer for Oroton bags.
Straps / handles
We can repair and replace damaged straps and handles, including by custom-crafting new leather ones or stitching and re-waxing existing ones.
Zipper
If the zipper on your bag is no longer working, then learn more about our bag zipper repair services.
Piping
If the piping around the corners of your Oroton bag are damaged, then we can repair or replace the piping to protect the bag and its shape.
Clean / restore
We can clean, condition and recolour / refinish your Oroton bag to help get it looking and feeling fresh. Learn more about our bag restoration and cleaning services.
Hardware
We can repair and even replace damaged hardware on your Oroton bag.
Inner lining
If the lining inside your Oroton bag is torn or otherwise damaged, we can repair it if possible and otherwise replace it with an entirely new, custom lining if necessary.
Other services
Don’t see the service you’re looking for? Learn more about our bag repair services or simply select the ‘custom quote’ option during the online order process to have a member of the SoleHeeled team review your requirements and confirm what we can do for you.
Quality Oroton Bag Repairers Since 1955
What our Customers Think
Here is some of the feedback we have received from customers.
Trusted by Luxury Brands
We are official repairers for some of the world’s premier fashion brands.
Oroton Bag Repair Examples
Repair Case Studies
Here are a few examples of recent Oroton bag repairs performed by our team of experienced craftsmen, along with before and after photos.
Case Studies List
Recent Orders
Here is a list of recent Oroton bag repair orders we have received from customers across Australia.
Frequently Asked Questions
It's all very quick and easy — promise!
- Complete our online order form, where you'll be able to upload photos and describe the work you'd like done to the bag. You'll get an instant quote based on your selection and then choose to either proceed with an order or request a custom quote.
- Once we've reviewed your order, we'll email you instructions for getting your Oroton bag to us. If you live in Sydney, you'll have the option to drop the bag off at our workshop. Otherwise, you'll be able to drop it off at a local Australia Post office, where it will be packaged and shipped over to us for free.
- Once we receive your bag, we'll repair and return it to you by courier.
The time it takes to complete an Oroton bag repair depends on the work required and the workload in the workshop when the bag is received.
We are generally able to complete basic repairs on Oroton bags within 2-5 business days of receiving them at the workshop. This extends to 1-2 weeks for most specialist repairs and longer for more complex repairs and restorations.
If you will be using our free shipping service (rather than dropping off and picking up your bag at the workshop), then you should also factor in shipping time via Australia Post. This varies depending on your location, but generally takes no more than a few business days if you're in a metropolitan area and otherwise up to 5 business days (if you're in a regional or remote area).
We use only the highest quality materials, including premium leathers and hardware.
Yes, we stock a wide range of premium leather care products you can use to extend the life of your Oroton bags. We'd be happy to ship these to you. Simply mention what you're looking for while completing our online order form (if you're also planning to get your bag repaired), or reach out (if you're not planning to get your bag repaired).
Once you submit your online order form, you'll be given a token that allows you to track everything online, throughout the process of getting your Oroton bag repaired.
And whenever your bag is in transit (whether on its way to our workshop via Australia Post or on the way back to you via courier), you'll have a parcel tracking number and receive real-time shipping notifications by email.
Yes, you can drop off and pick up your bag at our workshop in Martin Place, Sydney provided that:
- You first complete your order online;
- You let us know (in the order form or by follow up email) that you'd like to drop off and/or pick up at the workshop; and
- We have emailed you a ticket that you'll need to print out and hand over at the workshop for ID and proof of payment.
About Oroton
Oroton is an Australian luxury fashion company — in fact, it is considered Australia’s oldest, founded in 1938 in Sydney, by an importer of luxury European textiles. Drawing inspiration from the brand’s rich heritage of quality and craftmanship, Oroton bags are impeccably designed to accentuate timeless class and sophistication as well as expertly crafted to ensure superb quality.