The process of getting my damaged Chloe handbag repaired was so easy. I got it back today and the work is absolutely perfect. You could never tell that the stitching was fixed. Thank you so much for restoring my bag.
Robyn, Sydney
Easy, Reliable Chloé Bag Repairs
We have been in the business of repairing and restoring bags since 1955, so our expert craftsmen are intimately familiar with Chloé bags and what it takes to get them looking and feeling fresh. In fact, getting a first class Chloé bag repair near you is easier than ever with our free, Australia-wide shipping service.
Free Shipping
Order online with free packaging and shipping to and from our workshop
Quality
Have your bags repaired by Australia’s best craftsmen, trusted since 1955
Service
We care about you and your bags; your satisfaction is our highest priority
How it Works
1. Order Online
Answer a few questions to get an instant quote and complete your order.
2. Drop Off
Drop your bag off at a local post office for free packaging and shipping to us.
2. We Repair
A team of experienced craftsmen will carefully repair your bag.
2. We Return
We'll deliver your repaired bag to you, wherever you are in Australia.
Popular Chloé Bag Repair Services
We perform all sorts of bag repair and restoration services, but here are a few of the most popular services we offer for Chloé bags.
Straps / handles
If the handles or strap on your Chloé bag are broken or damaged, we can often repair or even replace them for you.
Zipper
If the zipper on your Chloé bag is broken, we can often repair it by modifying or replacing some of its parts. And if the zipper is beyond repair, we can generally replace it. Learn more about our bag zipper repair services.
Piping
We repair or replace damaged piping around the edges on Chloé bags, helping to prevent loss of the bag's shape and protecting the bags from eventually having their harder-to-repair parts worn into.
Clean / restore
We clean and condition Chloé bags to help get them looking and feeling fresh. We also treat stains and mould growth and even recolour bags to restore them. Learn more about our bag restoration and cleaning services.
Colour change
We can recolour your Chloé bag to another colour of your choosing, leaving you with what might feel like an entirely new, different bag.
Inner lining
If the lining inside your Chloé bag is damaged, then we can usually either repair it or else replace it with a custom-made lining.
Other services
Don’t see the service you’re looking for? Learn more about our bag repair services or simply select the ‘custom quote’ option during the online order process to have a member of the SoleHeeled team review your requirements and confirm what we can do for you.
Quality Chloé Bag Repairers Since 1955
What our Customers Think
Here is some of the feedback we have received from customers.
Trusted by Luxury Brands
We are official repairers for some of the world’s premier fashion brands.
Chloé Bag Repair Examples
Repair Case Studies
Here are a few examples of bag repairs and restorations performed by our team of experienced craftsmen.
Case Studies List
Recent Orders
Here is a list of recent Chloé bag repair orders we have received from customers across Australia.
Frequently Asked Questions
It's all very quick and easy — promise!
- Complete our online order form, where you'll be able to upload photos and describe the work you'd like done to the bag. You'll get an instant quote based on your selection and then choose to either proceed with an order or request a custom quote.
- Once we've reviewed your order, we'll email you instructions for getting your Chloé bag to us. If you live in Sydney, you'll have the option to drop the bag off at our workshop. Otherwise, you'll be able to drop it off at a local Australia Post office, where it will be packaged and shipped over to us for free.
- Once we receive your bag, we'll repair and return it to you by courier.
The time it takes to complete a Chloé bag repair depends on the work required and the workload in the workshop when the bag is received.
We are generally able to complete basic repairs on Chloé bags within 2-5 business days of receiving them at the workshop. This extends to 1-2 weeks for most specialist repairs and longer for more complex repairs and restorations.
If you will be using our free shipping service (rather than dropping off and picking up your bag at the workshop), then you should also factor in shipping time via Australia Post. This varies depending on your location, but generally takes no more than a few business days if you're in a metropolitan area and otherwise up to 5 business days (if you're in a regional or remote area).
We use only the highest quality materials, including premium leathers and hardware.
Yes, we stock a wide range of premium leather care products you can use to extend the life of your Chloé bags. We'd be happy to ship these to you. Simply mention what you're looking for while completing our online order form (if you're also planning to get your bag repaired), or reach out (if you're not planning to get your bag repaired).
Once you submit your online order form, you'll be given a token that allows you to track everything online, throughout the process of getting your Chloé bag repaired.
And whenever your bag is in transit (whether on its way to our workshop via Australia Post or on the way back to you via courier), you'll have a parcel tracking number and receive real-time shipping notifications by email.
Yes, you can drop off and pick up your bag at our workshop in Martin Place, Sydney provided that:
- You first complete your order online;
- You let us know (in the order form or by follow up email) that you'd like to drop off and/or pick up at the workshop; and
- We have emailed you a ticket that you'll need to print out and hand over at the workshop for ID and proof of payment.
About Chloé
Chloé is a high-end fashion brand founded in 1952 by Gaby Aghion. Headquartered in Paris, France, Chloé is renowned for creations that consistently become cult fashion icons, mainly because these pieces embody the essence of cool, chic and empowered femininity. Worn by widely fashionistas and celebrities — including Madonna, Emma Stone, Katie Holmes, and Cameron Diaz — Chloe’s bags in particular have become wardrobe staples around the globe.