I had a great experience using this service after damaging my handbag. It was very convenient to mail it to them and I had it returned in perfect condition with no sign of the previous damage. I’m so happy to have found this company!
Leah, Brisbane
Easy, Reliable Kate Spade Bag Repairs
Our expert craftsmen have been repairing bags for decades, and so we are trusted by a range of designer brands and generations of Australians with a wide variety of bag repair, restoration and cleaning services for Kate Spade bags. If you are looking for a quality Kate Spade bag repair near you, then you should take advantage of our free and easy 2-way shipping service.
Free Shipping
Order online with free packaging and shipping to and from our workshop
Quality
Have your bags repaired by Australia’s best craftsmen, trusted since 1955
Service
We care about you and your bags; your satisfaction is our highest priority
How it Works
1. Order Online
Answer a few questions to get an instant quote and complete your order.
2. Drop Off
Drop your bag off at a local post office for free packaging and shipping to us.
2. We Repair
A team of experienced craftsmen will carefully repair your bag.
2. We Return
We'll deliver your repaired bag to you, wherever you are in Australia.
Popular Kate Spade Bag Repair Services
We perform all sorts of bag repair and restoration services, but here are a few of the most popular services we offer for Kate Spade bags.
Straps / handles
We repair and replace damaged handles and straps on Kate Spade bags. We also modify straps where necessary (e.g. shortening or lengthening them).
Zipper
No matter how well made your Kate Spade bag may be, zippers can easily break. In this cases, our bag zipper repair and replacement services can help.
Piping
If the piping on your bag is torn or otherwise damaged, we can repair or replace it, making sure the piping continues to protect the bag and maintain its shape.
Clean / restore
Kate Spade bags are designed to make an impression, but all bags tend to lose their lustre over time. If your bag is looking a little tired, our Kate Spade cleaning and restoration service can get it looking great again.
Colour change
If you are feeling as though your Kate Spade bag could use a new look, we can use specialist dyes and paints to change the colour of your bag to one of your choosing.
Inner lining
We can repair the lining on the inside of your bag if it is slightly damaged, or else replace the lining with an entirely new one if need be.
Other services
Don’t see the service you’re looking for? Learn more about our bag repair services or simply select the ‘custom quote’ option during the online order process to have a member of the SoleHeeled team review your requirements and confirm what we can do for you.
Quality Kate Spade Bag Repairers Since 1955
What our Customers Think
Here is some of the feedback we have received from customers.
Trusted by Luxury Brands
We are official repairers for some of the world’s premier fashion brands.
Kate Spade Bag Repair Examples
Repair Case Studies
Here is an example of a recent Michael Kors bag repair performed by our team of experienced craftsmen.
Case Studies List
Recent Orders
Here is a list of recent Kate Spade bag repair orders we have received from customers across Australia.
Frequently Asked Questions
It's all very quick and easy — promise!
- Complete our online order form, where you'll be able to upload photos and describe the work you'd like done to the bag. You'll get an instant quote based on your selection and then choose to either proceed with an order or request a custom quote.
- Once we've reviewed your order, we'll email you instructions for getting your Kate Spade bag to us. If you live in Sydney, you'll have the option to drop the bag off at our workshop. Otherwise, you'll be able to drop it off at a local Australia Post office, where it will be packaged and shipped over to us for free.
- Once we receive your bag, we'll repair and return it to you by courier.
The time it takes to complete a Kate Spade bag repair depends on the work required and the workload in the workshop when the bag is received.
We are generally able to complete basic repairs on Kate Spade bags within 2-5 business days of receiving them at the workshop. This extends to 1-2 weeks for most specialist repairs and longer for more complex repairs and restorations.
If you will be using our free shipping service (rather than dropping off and picking up your bag at the workshop), then you should also factor in shipping time via Australia Post. This varies depending on your location, but generally takes no more than a few business days if you're in a metropolitan area and otherwise up to 5 business days (if you're in a regional or remote area).
We use only the highest quality materials, including premium leathers and hardware.
Yes, we stock a wide range of premium leather care products you can use to extend the life of your Kate Spade bags. We'd be happy to ship these to you. Simply mention what you're looking for while completing our online order form (if you're also planning to get your bag repaired), or reach out (if you're not planning to get your bag repaired).
Once you submit your online order form, you'll be given a token that allows you to track everything online, throughout the process of getting your Kate Spade bag repaired.
And whenever your bag is in transit (whether on its way to our workshop via Australia Post or on the way back to you via courier), you'll have a parcel tracking number and receive real-time shipping notifications by email.
Yes, you can drop off and pick up your bag at our workshop in Martin Place, Sydney provided that:
- You first complete your order online;
- You let us know (in the order form or by follow up email) that you'd like to drop off and/or pick up at the workshop; and
- We have emailed you a ticket that you'll need to print out and hand over at the workshop for ID and proof of payment.
About Kate Spade
Kate Spade is a women’s fashion brand founded in New York by Kate and Andy Spade in 1993. Starting with six essential handbags in 1993, the brand has grown to global prominence on the back of what it uniquely represents — ‘optimistic femininity’, combining elegant ease with thoughtful detail and the unconventional use of colour to produce a range of bags that reflect the confidence and youthful spirit of the brand’s legions of fans around the world.