SoleHeeled offers convenient and affordable Coach handbag repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s Coach handbag.

Coach Handbag Strap Repair


Coach logo


Tote handbag strap repair

Customer location

North Sydney in Sydney, New South Wales

The handbag

This Coach tote is a high-quality designer bag but was showing signs of wear at points of significant weakness in the bag, where the strap is attached to the bag. As the bag is carried at an angle, most of the weight falls on this joint, and over time the leather loops attaching the strap to the bag were tearing off the bag. When this customer reached out to us for a free diagnosis/quote, we offered to repair the straps, re-securing them to the bag.

Strap repair

We removed each of the leather loops carefully in order to be able to thereafter reattach each to the bag as cleanly and securely as possible, glueing and then stitching the loops back onto the bag. In doing this, we followed existing stitching lines and used a stronger stitch and in particular a cross-stitch at the ends that would help to reinforce the area and allow it to effectively absorb pressure going forward.

Have a Coach handbag needing repair or restoration?

Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including Versace and Canali) with the repair and restoration of luxury designer handbags since 1955. If you have a beloved Coach handbag in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the bag and let us know exactly what you would like done to it, or let us advise you on what the bag needs based on the photos.

SoleHeeled serves all of Australia through its free 2-way shipping service:

  1. Order online: Answer a few questions to get an instant quote and complete your order.

  2. Send your bag: Drop your bag off at a local post office for free packaging and shipping to us.

  3. We repair: A team of experienced craftsmen will carefully repair your bag.

  4. We return: We'll deliver your repaired bag to you, wherever you are in Australia.

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