SoleHeeled offers convenient and affordable R.M. Williams boot repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s R.M. Williams boots.

R.M. Williams Boot Full Treaded Rubber Resole

Brand

R.M. Williams logo

Service

Boot full treaded rubber resole and leather cleaning, conditioning and polishing

Customer location

Warrnambool, Victoria


The boots

These RM Williams Gardener boots were looking far from fresh, with the uppers looking dry and discoloured and the soles and heels heavily worn down. When the customer reached out to us for a free diagnosis/quote, we offered to perform a full resole and then clean, condition and polish the leather uppers to help get them looking and feeling fresh.

Full resole and reheel

We started off by removing the old soles and heel blocks and then carefully removing all of the old stitching through the Goodyear welt (the layer of leather between the soles and uppers). We then cleaned up the inner ‘midsole’ and installed a new pair of original RM Williams rubber soles and heels — unlike the regular Craftsmen rubber soles and heels, the ones used on these Gardener boots are treaded for improved traction.

Leather cleaning, conditioning and polishing

We thoroughly cleaned the uppers to remove all traces of accumulated dirt and impurities on the surface, and then we conditioned the leather to nourish the leather, making it more supple and healthy. We finally polished the leather to buff out the scuffing — especially around the toes — as much as possible. We used a pigmented polish to help restore some of the lost colour around the uppers.


Have a pair of R.M. Williams boots needing repair or restoration?

Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including RM Williams, Versace and Canali) with the repair and restoration of boots since 1955. If you have a beloved pair of R.M. Williams boots in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the boots and let us know exactly what you would like done to them, or let us advise you on what the boots need based on the photos.

SoleHeeled serves all of Australia through its free 2-way shipping service:

  1. Order online: Answer a few questions to get an instant quote and complete your order.

  2. Send your boots: Drop your boots off at a local post office for free packaging and shipping to us.

  3. We repair: A team of experienced craftsmen will carefully repair your boots.

  4. We return: We'll deliver your repaired boots to you, wherever you are in Australia.


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