SoleHeeled offers convenient and affordable RM Williams boot repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s RM Williams boots.
The boots
These RM Williams Craftsman boots were well-worn, with the original leather soles and heels and also the elastic gussets showing significant wear. When the customer reached out to us for a free diagnosis/quote, we offered to perform a full resole, installing new RM Williams rubber heel caps and full-length leather soles, and to also replace the elastics.
Full leather resole
We started by removing the heel blocks and stripping the boots of the worn soles and underlying layers of cork. We then replace the cork layers and installed a new pair of original RM Williams full-length leather soles, stitching them into the original welts — the strips of leather between the outer soles and uppers. We then cut and sanded the excess leather around the sides of the soles, re-attached the original heel blocks and installed a new pair of original RM Williams rubber heel caps. We finally stained the new leather soles, which helps with moisture resistance, reducing the visibility of wear, and conformity with RM Williams’ original leather sole staining.
Elastic gusset replacement
We began by carefully unstitching and removing the worn out elastic gussets. Using the originals as a guide, we cut new elastic pieces to size and stitched them into place, following the original stitching lines.
Have RM Williams boots needing repair or restoration?
Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including RM Williams and Clarks) with the repair and restoration of premium boots since 1955. If you have beloved RM Williams boots in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the boots and let us know exactly what you would like done to it, or let us advise you on what the boots need based on the photos.
SoleHeeled serves all of Australia through its free 2-way shipping service:
Order online: Answer a few questions to get an instant quote and complete your order.
Send your boots: Drop your boots off at a local post office for free packaging and shipping to us.
We repair: A team of experienced craftsmen will carefully repair your boots.
We return: We'll deliver your repaired boots to you, wherever you are in Australia.
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