SoleHeeled offers convenient and affordable R.M. Williams boot repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s R.M. Williams boots.
The boots
The leather uppers on these RM Williams Craftsman boots were heavily creased and starting to crack, especially around the vamp — where the boots tend to bend. When the customer reached out to us for a free diagnosis/quote, we offered to clean and condition the leather to help prevent further damage and specially treat the leather to minimise the visibility of the damage to the leather.
Creasing on boots’ leather uppers is common and largely something to be reasonably expected with wear. However, when the creasing develops quickly on a brand new pair, it often suggests an improper fit on the wearer’s feet. And when the creasing develops on an older, worn pair of boots it is often a symptom of the leather becoming dry. In these latter cases, the creasing leather will eventually crack and form tears around the vamp.
Leather creasing repair
We started off by cleaning and conditioning the leather. This helps to remove layers of dirt and other impurities on the surface of the leather as well as to nourish the leather, making it more supple and less likely to continue cracking going forward. We then worked on carefully smoothing out the leather around the creases, in part by removing excess polish and loose layers of leather before replacing it with a leather filler. We then proceeded to re-dye and polish the leather to produce as clean a finish as possible.
It is of course important to note that the feasibility of this type of service, and the degree to which it would result in an improvement, depends ultimately on the condition of the leather before the treating takes place. For this reason, it is important to keep the leather on your boots healthy, though regular conditioning — how often this is needed depends on the age of the leather and how often the boots are worn, but generally speaking, we advise conditioning the leather every 3–4 months.
Have a pair of R.M. Williams boots needing repair or restoration?
Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including Gucci, Versace and Canali) with the repair and restoration of boots since 1955. If you have a beloved pair of R.M. Williams boots in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the boots and let us know exactly what you would like done to them, or let us advise you on what the boots need based on the photos.
SoleHeeled serves all of Australia through its free 2-way shipping service:
Order online: Answer a few questions to get an instant quote and complete your order.
Send your boots: Drop your boots off at a local post office for free packaging and shipping to us.
We repair: A team of experienced craftsmen will carefully repair your boots.
We return: We'll deliver your repaired boots to you, wherever you are in Australia.
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