SoleHeeled offers convenient and affordable R.M. Williams boot repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s R.M. Williams boots.

R.M. Williams Boot Mauled Leather Repair

Brand

R.M. Williams logo

Service

Boot mauled leather repair

Customer location

Rouse Hill in Sydney, New South Wales


The boots

These RM Williams Craftsman boots had been mauled by a puppy who’d mistaken the otherwise sturdy boots for a chew toy. In particular, the leather around the toes on the left boot had been chewed right off, reaching the lining on the interior of the boot, but (luckily) not piercing it. When this customer reached out to us for a free diagnosis/quote, we offered to repair the mauled leather.

Leather repair

We started off by cutting away the loose leather and sanding it down very slowly and carefully to smooth it out. We then used a special leather filler to fill the gaps around the tears and smooth out the surface of that filler, matching the original shape of the boots around the toes. Having then left the filler to set in place, we proceeded to recolour / refinish the leather and filler for consistency throughout the boots.


Have a pair of RM Williams boots needing repair or restoration?

Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including Versace and Canali) with the repair and restoration of designer boots since 1955. If you have a beloved pair of RM Williams boots in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the boots and let us know exactly what you would like done to them, or let us advise you on what the boots need based on the photos.

SoleHeeled serves all of Australia through its free 2-way shipping service:

  1. Order online: Answer a few questions to get an instant quote and complete your order.

  2. Send your boots: Drop your boots off at a local post office for free packaging and shipping to us.

  3. We repair: A team of experienced craftsmen will carefully repair your boots.

  4. We return: We'll deliver your repaired boots to you, wherever you are in Australia.


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