The ideal type of sole on a pair of RM Williams boots depends on the context in which the particular boots will be worn. Generally speaking, rubber soles are best suited to everyday wear, especially in wet or harsher environments.

RM Williams' leather soles offer a classic, elegant aesthetic. Although a new pair of these soles will initially feel stiffer and slipperier, they will gradually wear and adapt to the shape of your feet, eventually offering decent grip and exceptional comfort.

RM Williams' rubber soles are more flexible and instantly comfortable than the leather soles, with the added benefits of greater durability, traction, shock absorption, and resistance to oil and water.

However:

• The rubber soles do not mould to your feet as the leather soles do. So while fresh rubber soles might feel more comfortable than fresh leather soles, this advantage diminishes over time as the leather soles are broken in.
• The rubber soles tend to last much longer than the leather soles — often longer than the leather soles are able to offer superior comfort.

If you are still not quite sure whether to go for leather vs rubber soles, consider getting RM Williams Dynamic Flex (combined leather and rubber) soles or rubber sole protectors to improve durability and traction on new leather soles.

RM Williams boots can continue being resoled so long as the uppers of the boots remain intact.

One of the main pros of RMs is their Goodyear-welted construction. By this, we mean that there exists on the boots a layer of leather between the soles and uppers, from which old soles can be pulled away and into which new soles can be stitched.

RM Williams boots can be readily resoled with a standard boot resole service so long as the welt remains in good shape. If the welt is carelessly stitched through, then the addition of excess stitching holes can irreversibly weaken the welt, eventually causing it to tear. For this reason, we take great care to remove old stitching threads before stitching new soles through the original stitching holes. However, as a last resort in cases where the welt is damaged, we can repair or replace the welt before performing a resole.

The cost to resole RM Williams boots varies widely depending on the actual work performed. Generally speaking, a half resole costs $99, while a full resole costs $179. These standard prices cover the vast majority of RM Williams boot resoles and include free shipping in both directions.

Additional amounts are charged when:

• The soles on RMs are nailed rather than stitched (in these cases, nails will be visible on the outer soles).
• Certain alternative soles are used (e.g. the JR Rendenbach leather or Dainite / Itshide rubber soles).
• Soles protectors or toe plates are installed on the new soles.
• The welt (the layer of leather between the soles and uppers) needs repair before a resole can be performed.

Simply complete our order form to get a free diagnosis/quote based on your particular requirements.

It's all very quick and easy — promise!

1. Complete our online order form, where you'll be able to upload photos and describe the work you'd like done to the boots. You'll get an instant quote based on your selection and then choose to either proceed with an order or request a custom quote.
2. Once we've reviewed your order, we'll email you instructions for getting your RM Williams boots to us. If you live in Sydney, you'll have the option to drop the boots off at our workshop. Otherwise, you'll be able to drop them off at a local Australia Post office, where they'll be packaged and shipped over to us for free.
3. Once we receive your boots, we'll resole and return them to you by courier.

We're generally able to turn around resoles on RM Williams boots within about 2–3 business days of receiving them at our workshop. This extends to 1–2 weeks when additional services are required and sometimes longer for more complex repairs and restorations.

If you will be using our free shipping service (rather than dropping off and picking up your boots at our workshop), then you should also factor in shipping time via Australia Post. This varies depending on your location, but generally takes no more than a few business days if you're in a metropolitan area and otherwise up to 5 business days.

Once you submit your online order form, you'll be given a token that allows you to track everything online, throughout the process of getting your RM Williams boots resoled.

And whenever your boots are in transit (whether on their way to our workshop or back to you via Australia Post), you'll have a parcel tracking number and receive real-time shipping notifications by email.

Yes, you can drop off and pick up your boots at our workshop in Martin Place, Sydney provided that:

1. You first complete your order online;
2. You let us know (in the order form or by follow up email) that you'd like to drop off and/or pick up at the workshop; and
3. We have emailed you a ticket that you'll need to print out and hand over at the workshop for ID and proof of payment.