SoleHeeled offers convenient and affordable Marc Jacobs bag repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s Marc Jacobs bag.

Marc Jacobs Bag Strap Edging Repair

Brand

Marc Jacobs logo

Service

Bag strap and zipper pull edging repair

Customer Location

Miami on the Gold Coast, Queensland

The bag

The shoulder strap and zipper pull on this Marc Jacobs bag had become worn around the edges, where the wax protecting the sides of the leather had pulled away, leaving the underlying leather exposed. When the customer reached out to us for a free diagnosis/quote, we offered to repair the strap and zipper pull by glueing the loose leather back together and then re-waxing the edges.

Strap edging repair

We started off by sanding down the edges of the strap, in order to remove the layers of old wax. We then sealed any gaps in the underlying leather before re-waxing the edges with multiple layers of black wax.

Zipper pull repair

Unlike the strap, the zipper pull had not only lost its wax edging but also the layers of leather that made up the pull had come apart. We repaired the zipper pull by glueing these layers back together and then re-sealing the edges with the same black wax we used on the straps.


Have a Marc Jacobs bag needing repair or restoration?

Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including Versace and Canali) with the repair and restoration of luxury designer bags since 1955. If you have a beloved Marc Jacobs bag in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the bag and let us know exactly what you would like done to it, or let us advise you on what the bag needs based on the photos.

SoleHeeled serves all of Australia through its free 2-way shipping service:

  1. Order online: Answer a few questions to get an instant quote and complete your order.

  2. Send your bag: Drop your bag off at a local post office for free packaging and shipping to us.

  3. We repair: A team of experienced craftsmen will carefully repair your bag.

  4. We return: We'll deliver your repaired bag to you, wherever you are in Australia.


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