SoleHeeled offers convenient and affordable Gucci handbag repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s Gucci handbag.

Gucci Handbag Strap Repair


Gucci logo


Tote handbag strap repair

Customer location

Merewether in New South Wales

The handbag

This Gucci Diana tote bag is an elegant bag characterised by its bamboo handles. So when the handles on this bag broke, the customer reached out to us for a free diagnosis/quote, and we offered to repair the handles.

Handle repair

Our inspection of the bag revealed that the hardware attaching the ends of the bamboo handles to the bag had broken and needed replacement. We found in stock a replacement piece that matched the existing and were able to replace the missing pins, allowing us to re-secure the handles to the bag.

Have a Gucci handbag needing repair or restoration?

Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including Versace and Canali) with the repair and restoration of luxury designer handbags since 1955. If you have a beloved Gucci handbag in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the bag and let us know exactly what you would like done to it, or let us advise you on what the bag needs based on the photos.

SoleHeeled serves all of Australia through its free 2-way shipping service:

  1. Order online: Answer a few questions to get an instant quote and complete your order.

  2. Send your bag: Drop your bag off at a local post office for free packaging and shipping to us.

  3. We repair: A team of experienced craftsmen will carefully repair your bag.

  4. We return: We'll deliver your repaired bag to you, wherever you are in Australia.

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