SoleHeeled offers convenient and affordable UGG boot repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s UGG boots.

Ugg Boot Repair and Resole

Brand

Ugg logo

Service

Ugg boot sole and tear repair

Customer location

Gregory Hills in Sydney, New South Wales

The boots

These UGG ‘camo’ boots had clearly seen better days, with the soles well worn through — particularly on the sides and at the back — and a hole on the right that had developed and extended through multiple layers of material. When the customer reached out for a free diagnosis/quote, we offered to repair the soles and and patch the torn uppers.

Sole repair

UGG boots unfortunately cannot be fully re-soled, because of the way they’re constructed — specifically, they lack a ‘Goodyear welt’ or layer that sits between the soles and uppers into which new soles can be stitched as needed. Rather, what we had to do here (as we have to do for all UGG boots) is build up the existing worn soles to level them off and then add full flat rubber soles over the top of the originals — these are new, highly durable soles that extend across the full length of each boot.

Patching the torn material

It would have been unwise to have left the torn material unfixed, because continued friction against the material would only make the tear deeper and wider, eventually to a point where the boot’s structure is compromised and the tear can’t be repaired. To repair the tear, we filled the gap caused by the missing material and then installed a suede leather patch over the top of the material, covering and reinforcing the area to help prevent further damage and prolong the life of the boots.


Have a pair of UGG boots needing repair or restoration?

Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including Versace and Canali) with the repair and restoration of luxury designer shoes since 1955. If you have a beloved pair of UGG boots in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the shoes and let us know exactly what you would like done to them, or let us advise you on what the shoes needs based on the photos.

SoleHeeled serves all of Australia through its free 2-way shipping service:

  1. Order online: Answer a few questions to get an instant quote and complete your order.

  2. Send your shoes: Drop your shoes off at a local post office for free packaging and shipping to us..

  3. We repair: A team of experienced cobblers will carefully repair your shoes.

  4. We return: We'll deliver your repaired shoes to you, wherever you are in Australia.


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