SoleHeeled offers convenient and affordable RM Williams boot repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s RM Williams boots.

R.M. Williams Elastic Gusset Replacement

Brand

R.M. Williams logo

Service

Boot elastic gusset replacement

Customer location

Acacia Gardens in Sydney, New South Wales

The boots

The elastic gussets on this pair of RM Williams Comfort Craftsman boots had become stretched over time, leaving the boots loose and ill-fitting. When the customer reached out to us for a free diagnosis/quote, we offered to replace the elastic gussets with entirely new elastics.

Elastic gusset replacement

We first undo the stitching lines around the gussets in order to remove the old elastics. We then custom cut new elastics to fit the gaps and then carefully stitch them into place.

Have a pair of RM Williams boots needing repair or restoration?

SoleHeeled is an official recommended repairer of RM Williams boots — one of a few remaining repairers in Australia. Our craftsmen are intimately familiar with RM Williams boots and what it takes to repair them, using authorised RM Williams replacements and products in their repairs. If you have a beloved pair of RM Williams boots in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the boots and let us know exactly what you would like done to them, or let us advise you on what the boots need based on the photos.

SoleHeeled serves all of Australia through its free 2-way shipping service:

  1. Order online: Answer a few questions to get an instant quote and complete your order.

  2. Send your boots: Drop your boots off at a local post office for free packaging and shipping to us.

  3. We repair: A team of experienced cobblers will carefully repair your boots.

  4. We return: We'll deliver your repaired boots to you, wherever you are in Australia.

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