SoleHeeled offers convenient and affordable Chanel bag repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s Chanel backpack.

Chanel Backpack Strap Repair

Brand

Chanel logo

Service

Backpack strap repair

Customer location

Leichardt in Sydney, New South Wales

The bag

This Chanel Classic Quilted Jumbo Backpack had held up well in spite of everyday use, straps at the back of the bag were no longer sitting correctly, due to the leather loop to which they were attached having become worn and soft. When the customer reached out to us for a free diagnosis/quote, we offered to replace the leather loop with a new, stronger one.

Strap repair

We found that the leather straps themselves were still strong, while only the leather loop had weakened — as expected, since it carries the most weight and pressure as the bag moves around. We removed the hardware to which the leather loop was attached before removing the loop itself. We then re-created the leather loop with new, stronger leather and attached it (along with the hardware) to the bag in place of the old loop.


Have a Chanel bag needing repair or restoration?

Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including Versace and Canali) with the repair and restoration of luxury designer handbags since 1955. If you have a beloved Chanel bag in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the bag and let us know exactly what you would like done to it, or let us advise you on what the bag needs based on the photos.

SoleHeeled serves all of Australia through its free 2-way shipping service:

  1. Order online: Answer a few questions to get an instant quote and complete your order.

  2. Send your bag: Drop your bag off at a local post office for free packaging and shipping to us.

  3. We repair: A team of experienced craftsmen will carefully repair your bag.

  4. We return: We'll deliver your repaired bag to you, wherever you are in Australia.


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