SoleHeeled offers convenient and affordable Longchamp bag repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s Longchamp bag.
The bag
The zipper on this Longchamp Le Pilage backpack was broken and torn, leaving the main compartment un-sealable. When the customer reached out to us for a free diagnosis/quote, we offered to replace the zipper with an entirely new one.
Zipper replacement
We began by unstitching the old zipper from the bag. We then selected a new nylon coil zipper like the original and stitched it into place. We also made sure to attach to this new zipper the original Longchamp branded pull.
Have a Longchamp bag needing repair or restoration?
Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including Longchamp, NET-A-PORTER and Gucci) with the repair and restoration of designer bags since 1955. If you have a beloved Longchamp bag in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the bag and let us know exactly what you would like done to it, or let us advise you on what the bag need based on the photos.
SoleHeeled serves all of Australia through its free 2-way shipping service:
Order online: Answer a few questions to get an instant quote and complete your order.
Send your bag: Drop your bag off at a local post office for free packaging and shipping to us.
We repair: A team of experienced craftsmen will carefully repair your bag.
We return: We'll deliver your repaired bag to you, wherever you are in Australia.
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The zipper on this Longchamp bag was broken and torn, leaving the main compartment un-sealable. We replaced the zipper with an entirely new one.