SoleHeeled offers convenient and affordable Hermès bag repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently restored a customer’s Hermès bag.

Hermès Bag Interior Restoration


Hermes logo


Handbag interior cleaning, mould treatment and restoration

Customer location

Surry Hills in Sydney, New South Wales

The handbag

Perhaps the world’s most iconic handbag, the Hermès Birkin bag represents the epitome of luxury, and yet few know that it was conceived following a designer’s conversation with a young mother lamenting that could not find a shopping bag large enough to carry her daughter’s bottles. The Birkin bag, measuring 40-cm in length and made from a durable cowhide leather, was designed to carry and survive the contents of a house. However, while the exterior of this particular bag was pretty much in a perfect state, the interior was the opposite — with the interior peeling away and suffering from mould growth.

When this customer reached out to us for a free diagnosis/quote, we reviewed the photos she submitted and offered to fully restore the interior of the bag — in spite of the terrible state it was in.

Lining restoration and mould treatment

The lining was in a such a state that it needed to be fully removed, and so we carefully scraped away all of the existing dark lining, leaving the layer of lighter coloured leather underneath. We then treated the lining to remove all traces of mould and help protect it against mould going forward. We finally recoloured the lighter coloured leather to the original black colour.

Have a Hermès bag needing repair or restoration?

Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including Versace and Canali) with the repair and restoration of luxury designer bags since 1955. If you have a beloved Hermès bag in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the bag and let us know exactly what you would like done to it, or let us advise you on what the bag needs based on the photos.

SoleHeeled serves all of Australia through its free 2-way shipping service:

  1. Order online: Answer a few questions to get an instant quote and complete your order.

  2. Send your bag: Drop your bag off at a local post office for free packaging and shipping to us.

  3. We repair: A team of experienced craftsmen will carefully repair your bag.

  4. We return: We'll deliver your repaired bag to you, wherever you are in Australia.

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