SoleHeeled offers convenient and affordable Chanel handbag repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s Chanel handbag.
The handbag
While this Chanel handbag looked great after years of regular use, the hardware with which the bag was closed shut had broken — with one of the pieces that locked into the other having snapped off, leaving the bag without a functioning closing mechanism. When the customer reached out to us for a free diagnosis/quote, we offered to replace the broken hardware.
Hardware replacement
The process involved in replacing the hardware on this bag was a little complicated. Since the broken original Chanel piece could not be replaced, both pieces comprising the closure mechanism needed to be replaced — so that they fit each other. Also, the hardware is installed cleanly through the lining, rather than glued on, meaning that replacing the hardware would involve having to undo the leather before replacing the hardware.
And that is what we did here. We cleanly undid the stitches through the leather around the leather panels to which the hardware was attached, we removed the old hardware and then installed the new hardware — a new magnetic press stud — before re-stitching the leather back together.
The original Chanel logo hardware on the outer side of the front flap remained where it was, untouched.
Have a Chanel handbag needing repair or restoration?
Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including Versace and Canali) with the repair and restoration of luxury designer handbags since 1955. If you have a beloved Chanel handbag in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the handbag and let us know exactly what you would like done to it, or let us advise you on what the handbag needs based on the photos.
SoleHeeled serves all of Australia through its free 2-way shipping service:
Order online: Answer a few questions to get an instant quote and complete your order.
Send your handbag: Drop your handbag off at a local post office for free packaging and shipping to us.
We repair: A team of experienced craftsmen will carefully restore your handbag.
We return: We'll deliver your restored handbag to you, wherever you are in Australia.
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The twist lock on this Chanel bag was broken, leaving the bag unable to be closed and at risk of opening up during wear. We repaired the twist lock by re-attaching the loose part.